Florence also provide consulting services related to wiki and online communities
Adopt a wiki
A wiki is a website that allows the easy creation and editing of any number of interlinked Web pages, using a simplified language directly within the browser. They are typically used to create collaborative websites, to power community websites, for personal note taking, in corporate intranets, and in knowledge management systems. Wikipedia is based on a wiki.
Whilst setting up a wiki is a pretty easy task of a developper, really running a wiki to improve productivity and collaboration within an organization is not such an easy task.
A long-time user of wikis, Florence will guide you in the discovery of wiki-based communities and the practical implementation of such tools in the workplace.
Grow online communities
An online community is a group of people that primarily interact via a communication and information system based on a computer network, such as newsletters, email, internet social network service or instant messages rather than face to face, for social, professional, educational or other purposes. But more than simply communicating, virtual communities form « when people carry on public discussions long enough, with sufficient human feeling, to form webs of personal relationships ». Participants share a common interest, idea, task, or goal, across time, geographical and organizational bounderies.
The embedding of virtual community in the experiences of everyday life and its reflection of and influence on the communication practices and patterns of identity formation make online community a colossal research enterprise which requires continuous investigation and theorizing.
Still, many (such as businesses or political leaders) wish to simply and pragmatically know more about online communities, how they form, how they operate, what makes them successful, or why they disappear, and how they can be used to facilitate reaching a certain goal (be it « building an encyclopedia », « being elected », « promoting a product brand », or « collecting feedback from users of a service »).
After years of activities in various online communities, Florence will share her experiences and knowledge with you for a better understanding of communities lifecycle and activities.